Privacy policy

Any Car Seat Covers Pty Ltd Privacy Policy

Introduction: Any Car Seat Covers Pty Ltd ("we", "us", or "our") is fully committed to safeguarding the privacy and security of our customers’ information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your information when you engage with our physical stores, visit our website, or use any related services (together, the "Services"). By accessing the Services, you consent to the practices described in this policy. If you do not agree with our policies and practices, your choice is to not use our Services.

Information Collection: We collect personal information that you voluntarily provide to us, including, but not limited to, your name, postal address, email address, telephone number, passwords, payment information, and social media login details. When you access our Services, we automatically collect certain information through cookies, log files, web beacons, tags, and pixels.

Use of Information: The information we collect is utilized to provide and enhance the Services offered to you. This includes processing transactions, managing customer accounts, delivering personalized content, informing you of updates, new products, and services, and understanding service usage to improve user experience.

Information Disclosure: Your personal information may be shared with our business partners, advertising/marketing agencies, and other third-party service providers as necessary for business operations. We may also disclose your information during business transfers, to comply with laws, to protect our and others’ rights, and for other legitimate business purposes.

Data Security: We employ suitable technical and organizational measures to protect the personal information we process. Nevertheless, no system can be immune from risks and we cannot completely guarantee the security of your personal information against unauthorized access, hacking, data loss, or other breaches.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information and store your online preferences. You have the option to set your browser to refuse all cookies or to alert you when cookies are being sent. However, if you choose not to accept cookies, you may be unable to use certain aspects of our Services.

Third-Party Links: Our Services may provide links to third-party websites or applications; however, we are not responsible for the privacy practices of these external sites. Once you leave our Services, any information you provide is governed by their respective privacy policies, which we advise you to read.

Your Rights: Subject to local law, you may have the right to access and receive a copy of the personal information we hold about you, to rectify any personal information, to request the deletion of your personal information, to transfer your information to another provider, or to object or restrict certain processing of your information.

Children’s Privacy: Our Services do not target and are not intended to attract individuals under the age of 18. We do not knowingly collect personal information from minors.

Policy Updates: We may periodically update this Privacy Policy. We will notify you of any significant changes by updating the policy on our Services' privacy policy page.

Detailed Customer Service Information:

At Any Car Seat Covers Pty Ltd, we are dedicated to providing an unparalleled level of support to our customers. Should you require assistance, have queries or need to communicate concerns regarding your order, our comprehensive customer service system is at your disposal via multiple channels:

Email Support For direct and documented correspondence, please reach out to us through the following email addresses, ensuring that your inquiries reach the appropriate department for swift and efficient resolution:

• General Inquiries: sales@anycarseatcovers.co.za

We endeavor to respond to all email inquiries promptly. To facilitate a quick resolution, kindly include your order number and a detailed account of your request or issue.

Telephone Support For immediate assistance, please contact our dedicated customer service team at the following numbers:

• Cell Phone: +27 63 829 3765
  
• Landline: +27

Our team is available during business hours to answer your calls. If you reach us outside of these times, please leave a detailed message, and we will return your call as soon as possible.

WhatsApp Support For real-time messaging support, connect with us on WhatsApp:

• WhatsApp Number: +27 63 829 3765
  

This service allows for convenient text-based communication where you can receive quick replies to your queries, check on the status of your orders, or resolve any service-related issues.

When reaching out through WhatsApp or any of our communication channels, for a faster service experience, please be ready with your order information and any relevant details about your query or concern.

Operating Hours Our customer service is operational during the following hours:

• Monday to Friday: 08:00am - 17:00pm
• Saturday: 08:00am - 13:00pm
• Most Public Holidays: 08:00am - 13:00pm
• Sundays: Closed

Please note that response times may vary depending on the volume of inquiries and the complexity of customer issues. Our goal is to address all concerns with diligence and care, ensuring your complete satisfaction with our services.

We encourage our customers to choose the communication channel that is most convenient for them. Our team is trained and prepared to offer the highest standard of customer service to enhance your shopping experience with Any Car Seat Covers Pty Ltd.

Feedback Your feedback is invaluable to us. Should you have suggestions on how we can improve our service or compliments regarding your customer experience, do not hesitate to share them through any of the aforementioned channels.

Thank you for choosing Any Car Seat Covers Pty Ltd. We are committed to ensuring that your experience with us is as rewarding as our products.